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If you're attempting to change the name due to a legal reason, such as a marriage, you may need to provide supporting documentation, and United will guide you through the process. However, if you're looking to transfer a ticket to a different person, United generally does not allow this unless special circumstances apply.
The best course of action is to call United at ☎️📞 +1-844-634-0511 for immediate assistance. A customer service agent will explain the rules surrounding name changes and let you know what can be done depending on your situation.